At Rounaque, we prioritize your privacy and are committed to protecting the personal information you share with us. Our Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase.

This Privacy Policy is an electronic record as per the Information Technology Act, 2000, including amendments and rules applicable thereto. It serves as a legally binding agreement between Rounaque India Corporation (referred to as “we,” “us,” or “Company”) and users of our website and mobile applications (referred to as “you”). By accessing and using our website, you confirm that you understand, consent, and agree to this Privacy Policy. If you do not agree with any of the terms outlined below, please refrain from using the website.

When you use our website, we collect and store personal information that you provide voluntarily, either during registration or while interacting with the site. The data we collect includes:

• Personal Information: Name, email address, mobile number, shipping and billing address, gender, age, and communication preferences. This information is generally required when you create an account or place an order.
• Payment Information: For purchases made through our website, we may collect billing details, including credit/debit card information, expiration date, and billing address, to process your payments securely.
• Usage Data: We may collect data related to your interactions with our website, such as the pages you visit, the URL you came from, the URL you visit next, and your device’s IP address.
• Cookies: Our website uses cookies to enhance user experience, track user behavior, and offer personalized content. Cookies allow us to keep track of items in your cart, previous purchases, and content that may be of interest to you. You may disable cookies through your browser settings, but some features of our website may become unavailable as a result.
• Automatically Collected Information: We automatically gather certain information when you visit our website, such as browser type, operating system, and browsing patterns. This helps us analyze user behavior and improve the overall experience.

The personal data we collect is used for the following purposes:

• Service Provision: To process your orders, manage your account, and deliver products or services.
• Communication: To notify you of order status, respond to inquiries, and send updates regarding product launches, sales, promotions, and other events.
• Marketing: With your permission, we may send you promotional materials, product recommendations, or other marketing communications based on your preferences.
• Improving User Experience: We analyse aggregated data to understand user behaviour, enhance site performance, and improve the products and services we offer.

We may share your personal information with third-party service providers who assist in operating our business, processing payments, delivering products, or managing marketing campaigns. Examples include:

• Payment Gateways: Third-party processors are used to handle credit/debit card transactions securely. These companies are required to maintain confidentiality and are prohibited from using your information for purposes other than completing the transaction.
• Email Service Providers: To send promotional emails or updates on your behalf.

We do not share your personal information with third parties for their own marketing purposes without your explicit consent.

We take data security seriously. Our website uses Secure Socket Layer (SSL) encryption to protect your personal and payment information during transmission. Additionally, we implement industry-standard security practices to safeguard against unauthorized access, disclosure, or misuse of data.

However, while we strive to protect your data, no security system is impenetrable, and we cannot guarantee the absolute safety of your personal information.

We retain your personal data as long as your account remains active, or for as long as necessary to fulfill the purposes for which it was collected. We may also retain information to comply with legal obligations, resolve disputes, or enforce our agreements.

If you wish to delete your account or stop using our services, you may request the deletion of your data by contacting us. In such cases, your information will be deleted within 90 days, except as required by law.

Our website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently received such information, we will delete it immediately. Parents or guardians are encouraged to contact us if they believe their child has provided personal data.

Rounaque reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page, and it is your responsibility to review the policy periodically. Continued use of the website after changes have been posted constitutes acceptance of the updated terms.

For any questions, concerns, or requests related to this Privacy Policy, please feel free to contact us at:

Email: info@rounaque.com
Phone: +91 93265 53731
Address: Roshan Leather Arts Room No: A 298 3/12, Ujala Chawl, Indira Qureshi Nagar, D. V. Kadam Marg, Shastri Nagar, Dharavi, Mumbai 400017.

Your trust is important to us, and we are committed to protecting your privacy and ensuring a safe, secure experience on our website.