At Rounaque, we are committed to providing you with a seamless shopping experience, including efficient and reliable shipping services. Please review our shipping policy below.

1.1 We currently ship to all states and union territories within India.

1.2 We do not offer international shipping at this time.

2.1 Orders are typically processed within 1-2 business days after payment confirmation.

2.2 During sale periods or holidays, processing time may be extended to 2-3 business days.

3.1 Standard Shipping:

• Delivery within 3-5 business days
• Free Shipping orders all over India

4.1 Once your order is dispatched, you will receive a shipping confirmation email with a tracking number.

4.2 You can track your order on our website using the provided tracking number.

5.1 We do not ship to P.O. Boxes or Army Post Office (APO) addresses.

5.2 Certain remote areas may have limited shipping options or longer delivery times.

6.1 If you order multiple items, they may be shipped separately to ensure the fastest possible delivery.

6.2 You will not incur additional shipping charges for split shipments.

7.1 As we ship only within India, there are no additional customs or import duties.

8.1 An adult signature may be required for high-value items.

8.2 Please ensure that someone is available at the delivery address to receive the package.

8.3 If no one is available, the courier will attempt delivery again or leave a note with further instructions.

9.1 Please ensure you provide an accurate and complete shipping address.

9.2 Rounaque is not responsible for packages lost or delayed due to incorrect address information.

10.1 Once an order is placed, address changes cannot be guaranteed and may result in delays.

10.2 Order cancellations are possible only if the item has not been shipped. Please contact customer support immediately for cancellation requests.

11.1 In the rare event that your package is lost or damaged during transit, please contact our customer support within 48 hours of the expected delivery date.

11.2 We will work with our shipping partners to locate the package or process a replacement/refund as appropriate.

12.1 Rounaque is committed to reducing our environmental impact. We use eco-friendly packaging materials wherever possible.

For any questions or concerns regarding shipping, please contact our customer support.

Email: info@rounaque.com

Phone: +91 93265 53731 (Monday to Friday, 10 AM to 6 PM IST)

We appreciate your business and thank you for choosing Rounaque for high quality faux leather product needs.